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The Westin Dallas Park Central Hotel, Dallas

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From87US$ /night
Check-in
28Apr2025Select date
Check-out
29Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

12720 Merit Drive, Dallas, Texas, United States of America

The Westin Dallas Park Central, a 4-star pet-friendly hotel at Park Central, features 43000 square feet of flexible meeting space and a top-floor event venue with city views. The property includes WestinWORKOUT® Fitness Studio, rooftop pool, and executive lounge access.

Signature Comfort Rooms

456 guest rooms and suites at Westin showcase the signature Heavenly Bed®, 37-inch LCD TVs, and workstations. Each room provides a tea maker, air conditioning, and city views through floor-to-ceiling windows.

Modern American Dining

Urban South Dine serves SuperFoodsRx™ cuisine and handcrafted cocktails in a modern setting. The restaurant specializes in American fare with grab-and-go options.

Pool and Business Center

The rooftop pool offers post-workout relaxation next to the WestinWORKOUT Gym. Business facilities include 30 meeting rooms with high-speed internet and a dedicated business center.

Central Dallas Location

The Westin Dallas Park Central sits at LBJ Freeway and Coit Road, 12.5 miles from Dallas Love Field. The Dallas World Aquarium is 10 miles away, while self-parking costs $21 daily.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Corner King Studio Mobility accessible
Max:
2 persons
37 m² 
Coffee machine
Heating
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Junior Corner King Suite
Max:
3 persons
37 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Double Room
Max:
4 persons
33 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center
Dallas 8.6 mi
Airports
Dallas Love Field (DAL) 12.4 mi
Dallas-Fort Worth International (DFW) 21.4 mi
Train
Forest Ln Station 1.1 mi
LBJ / Central Station 1.2 mi
Bus
Bus stop1700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Cycling

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

12720 Merit Drive, Dallas, Texas, United States of America
Map view
street view
12720 Merit Drive, Dallas, Texas, United States of America
Nearby
Church
Park Central Baptist Church
1200 ft
Restaurants
In-N-Out Burger
2300 ft
7909 Lyndon B Johnson Fwy.
Starbucks
2100 ft
7995 Lbj Suite 114
Subway
2300 ft
13015 Coit Rd Suite E
Konnie's Korner
2500 ft
12801 N Central Expy #190
Cafe Biarritz
2700 ft
7800 Alpha Rd
Burger Bueno
2400 ft
13021 Coit Rd Ste 220
Watermark Coffee
2600 ft
7540 Lyndon B Johnson Fwy
Watermark Coffee Shop
2600 ft
7540 Lyndon B Johnson Fwy

Reviews and Ratings

Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
6.0
Location
7.0
Service
6.8
Dining
6.4
Guest reviews
6.0/10
based on 5 reviews
4.5/5 based on 399 reviews
8.1
8.1/10 based on 1229 reviews
#21 of 216 hotels in Dallas based on Tripadvisor
Jay
United States of America, March  2025
6.2/10

My stay at The Westin Dallas Park Central was a mixed bag. The staff was super friendly and responsive, which really made a difference. However, I encountered some issues like an outdated room and lack of hot water during my shower, which was a bit frustrating. Overall, there were some real highlights, but a few areas definitely need attention.

Rooms
6.0
The room was spacious and clean, but definitely showed signs of wear and tear, like scuffed paint and outdated furniture.
Service
8.0
The staff was genuinely nice and accommodating, and they handled my requests well.
Location
7.0
Getting to and from the hotel was a little tricky, but it was conveniently close to my business meetings, so I appreciated that.
Dining
6.0
I didn’t have the breakfast this time, but I’ve enjoyed it on previous visits, even if some meals felt a bit repetitive.
Facilities
5.0
While the amenities were decent, the hotel could use some updates. Parking was also a hassle at times.
Matt
United States of America, March  2025
6.6/10

My stay at The Westin Dallas Park Central had some highs and lows. On one hand, the staff were friendly and accommodating, providing attentive service during meals. On the other hand, I encountered issues with outdated room amenities and some cleanliness concerns that detracted from the overall experience.

Rooms
6.0
I found the rooms to be spacious, but they definitely showed signs of wear. The carpets had stains and the furniture had noticeable gouges, which made the overall ambiance feel less than welcoming.
Service
7.0
The staff were very friendly and tried their best to address my concerns, especially during my dining experiences. However, I did encounter lapses in service quality that could be improved upon.
Location
8.0
The hotel's location is convenient, about 15 minutes from downtown Dallas, which made it easy for me to explore the area during my spare time.
Dining
8.0
Dining at the hotel was a pleasant experience, with delicious food options available. I appreciated the attentiveness of the staff, especially during dinner, although breakfast could have included more options.
Facilities
6.0
The hotel offers a range of facilities that are suitable for both leisure and business stays. However, the need for some room updates is apparent, and the issues I faced with the shower in my room were a bit frustrating.
Nicholas
United States of America, March  2025
5.8/10

My stay at The Westin Dallas Park Central was quite mixed. I appreciated the fantastic staff, who were incredibly friendly and helpful. However, I faced issues with the bed size and quality, which were disappointing for the price. Also, breakfast wasn't included in the room rate, which felt a bit off. Overall, while there were positive aspects, some shortcomings left me feeling it wasn't quite the value I'd hoped for.

Rooms
6.0
The beds in my room were supposed to be queen sized, but they felt more like full-size. not very comfortable and quite lumpy. The room itself was clean, but it showed signs of wear.
Service
8.0
The staff at the hotel were responsive and consistently friendly. from the front desk to the dining area, they made efforts to ensure a pleasant experience. However, I did encounter an unprofessional moment with one of the bartenders that affected my experience.
Location
7.0
The hotel is conveniently located in North Dallas, offering easy access to the city. though it’s a bit far from downtown.
Dining
7.0
The breakfast options were nice but pricey at $20 per person. the dining atmosphere was lovely, making meals enjoyable.
Facilities
6.0
The hotel had good facilities, including a well-equipped fitness center. but the parking charge of about $20 per night was an unexpected extra.
Clay
United States of America, February  2025
5.0/10

My stay at The Westin Dallas Park Central had its ups and downs. The first night brought unexpected issues with room access and water, which was frustrating. However, the friendly staff, especially Melinda, provided attentive service that brightened my experience. The beds were comfortable, and the lobby was inviting, making it a pleasant spot to unwind. Yet, the location left much to be desired with limited dining options nearby.

Rooms
5.0
I found the rooms clean and spacious, but some areas felt dated. On one occasion, I had an asthma attack due to the air quality in my room, leading me to switch hotels.
Service
6.0
The staff was mostly responsive, with Melinda standing out for her excellent service. However, I found inconsistencies with reception regarding service information and key cards.
Location
5.0
The hotel is located in a business park, making it somewhat isolated from quality restaurants or attractions unless you use a car or Uber.
Dining
6.0
The breakfast options were disappointing, as I found them limited compared to what's advertised. However, the evening snacks in the lounge were enjoyable.
Facilities
5.0
Facilities like the lobby were appealing, but I encountered issues with parking rates and cleanliness during my stay, which affected my overall impression.
Stuart
United States of America, November  2024
7.2/10

My recent stay at The Westin Dallas Park Central had its highs and lows. While I enjoyed the clean and spacious room, the service left much to be desired, especially at check-in and during meal times. A bit disappointing considering the hotel's promising amenities and location.

Rooms
7.0
The room I stayed in was clean and spacious, complete with a cozy bed, though I did feel some amenities were lacking.
Service
5.0
The staff's responsiveness seemed hit or miss; I encountered issues with room service and wake-up calls that were quite frustrating.
Location
8.0
The location was convenient for my needs, with easy access to many parts of Dallas, though a bit far from downtown attractions.
Dining
5.0
Dining options were limited since the hotel restaurant was closed for a private party, leaving me without many meal choices nearby.
Facilities
6.0
I appreciated the variety of facilities; however, I didn't get to enjoy the pool due to its freezing temperature, which was a letdown.
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Rooms and Guests2 Guests, 1 Room